Answer: Gelagen shipping depends on the package: the 2-bottle order adds a shipping fee, while 3- and 6-bottle orders include free US shipping. After you order, you should receive a confirmation email with your order details. When the parcel arrives, check the seals, label and best-by date, store the bottles in a cool, dry place and keep your records for the 60-day guarantee.
- Gelagen shipping is free in the US on 3- and 6-bottle orders.
- The 2-bottle package adds a shipping fee.
- Inspect seals, label and best-by date on arrival.
- Keep your confirmation for the 60-day guarantee.
Gelagen shipping costs by package
Gelagen shipping costs depend on the package you choose. The 2-bottle package is $158 plus a shipping fee shown at checkout. The 3-bottle package is $207 and the 6-bottle package is $294, both with free US shipping. All packages are one-time payments with no auto-ship, so you receive only what you order.
When comparing packages, include shipping in your total. The difference between the 2- and 3-bottle orders is smaller than it looks once the fee is added. Our Gelagen discount page lists all three packages side by side, and our discount explainer shows how shipping fits into the savings. Always check the final total on the checkout screen before you pay.
Right after you order
Once you place an order on the official website, look for a confirmation email. It should show your order number, the package, the total and your delivery address. Check the address carefully. A typo in a street name or apartment number is the most common reason a parcel goes astray, and it is easier to fix early.
Save the email somewhere you can find it in two months, because you will need the order number if you contact support or use the 60-day money-back guarantee. If no confirmation arrives within a reasonable time, check your spam folder before contacting support. We do not quote a fixed delivery window here, because timing can vary by location and carrier, so rely on the details in your confirmation and any tracking you receive.
Inspecting the parcel
When the parcel arrives, take two minutes to check it before opening a bottle:
- The number of bottles matches your package.
- Each label reads "Advanced Gummies for Skin Health" with a "Korean Technology" badge.
- Each bottle shows 60 gummies and a serving of 2.
- Safety seals are intact.
- A best-by date and lot number are printed clearly.
If a bottle is damaged, a seal is broken or something does not match, do not take it. Photograph the parcel and the problem, and contact support with your order number. Our what is Gelagen page describes the genuine product so you know what to compare against.
| Package | Total | Shipping |
|---|---|---|
| 2 bottles | $158 | Shipping fee added at checkout |
| 3 bottles | $207 | Free US shipping |
| 6 bottles | $294 | Free US shipping |
| All packages | One-time payment | No auto-ship or repeat deliveries |
Heat, humidity and storage on arrival
Gummies are more sensitive to heat than tablets. If a parcel sits on a hot doorstep, the gummies may soften or stick together. That usually does not make them unsafe, but if they look melted, discolored or smell unusual, contact support rather than taking them.
Once inside, store the bottles closed in a cool, dry cupboard, away from steam and direct sun. Avoid bathroom cabinets and cars. If you ordered several bottles, use the one with the earliest best-by date first and leave the rest sealed. Keep everything out of reach of children, since gummies look like sweets. Our guide on how to store gummy vitamins covers this in more detail.
If something goes wrong
Most orders arrive without trouble, but here is what to do if one does not:
- Parcel not arrived: check the tracking and your confirmation, then contact support with your order number.
- Wrong or missing items: photograph what arrived and contact support.
- Damaged bottles: keep the packaging and photos.
- Changed your mind: see the refund policy for the 60-day guarantee.
Be wary of messages claiming to be about your delivery that ask for payment or login details. Delivery scams are common, and a genuine seller will not ask you to re-enter card details by text. The FTC's FTC: Health Products Compliance Guidance is a reminder that health product sellers are expected to be clear and honest with customers.
Before your first gummy
Once the bottles check out, read the Supplement Facts panel before starting. It is the authority on what is inside, since no milligram amounts are published online. The named ingredients include biotin, vitamin B12, vitamin B6, folate and pantothenic acid, explained on our Gelagen ingredients page.
If you take medication, are pregnant or nursing, or are under 18, check with a doctor or pharmacist first. If you have a blood test coming up, tell your doctor and the lab you take biotin. Then take day-one photos, start with 2 gummies a day with water and set a reminder to review at 8 to 12 weeks. Our guide to taking Gelagen has simple habit tips, and MedlinePlus: Dietary Supplements offers general supplement guidance.
See packages with free shipping
Compare totals and shipping on our Gelagen sale page.
Get the Gelagen DiscountFrequently asked questions
Is Gelagen shipping free?
Shipping is free in the US on 3- and 6-bottle orders. The 2-bottle package adds a shipping fee.
Will I receive more bottles automatically?
No. All packages are one-time payments with no auto-ship.
What if my Gelagen arrives damaged?
Do not take damaged gummies. Photograph the problem and contact support with your order number.